Contact Us
We're here to help! Whether you have questions about our platform, need technical support, or want to explore partnership opportunities, our team is ready to assist you.
Technical Support
Need help with the platform? Our technical team is available 24/7.
Email: [email protected]
Response time: Within 2 hours
Business Inquiries
For partnership, marketing, or media requests, please reach out to our team.
Email: [email protected]
Frequently Asked Questions
What is TrenchXBT and how does it work?
TrenchXBT is a comprehensive market intelligence platform that provides real-time insights on cryptocurrency markets. Our platform analyzes whale movements, market sentiment, and technical indicators to help traders make more informed decisions. We collect data from multiple sources and use AI to identify significant patterns and trends.
Do I need to create an account to use TrenchXBT?
Yes, to access the full suite of TrenchXBT features, you'll need to create an account. We offer a free tier with limited features and premium subscription plans with advanced analytics, customized alerts, and priority support. Registration is simple and only requires your email address to get started.
How accurate are the market insights provided?
Our platform has achieved a high level of accuracy through our proprietary algorithms and machine learning models. However, cryptocurrency markets are inherently volatile and unpredictable. While we provide powerful tools and insights, we recommend using TrenchXBT as one part of your research process and not as the sole basis for trading decisions.
What cryptocurrencies are supported?
TrenchXBT currently supports all major cryptocurrencies and most tokens on the Ethereum, Binance Smart Chain, Solana, and Polygon networks. We're continuously expanding our coverage to include emerging tokens and networks. If you'd like us to add support for a specific token, please contact our support team.
How can I get technical support?
You can reach our technical support team 24/7 via email at [email protected]. Premium subscribers also have access to priority support via live chat within the platform. For common issues, please check our help center which contains comprehensive guides and troubleshooting tips.